Flock family supports - Family Portal
Your secure, personalized hub for staying connected, informed, and engaged in the care and support of your loved one.
Whether you're a family member, guardian, or client, the Family Portal is designed to make communication easier, provide real-time updates, and ensure that you're always a valued part of the support team.
What You Can Do in the Portal
🧭 Track Support Plans & Progress
Stay up-to-date on support goals, routines, and milestones. View your loved one’s care plan and see how they’re progressing, all in one place.
💬 Communicate with Your Support Team
Easily message Flock Family Supports staff, ask questions, share updates, or schedule meetings. We believe in open, ongoing communication with families.
📆 View Schedules & Appointments
Access upcoming appointments, activities, and key dates so you're always in the loop.
📁 Access Documents & Reports
Securely view or download care documentation, incident reports, assessments, and more—when you need them.
🔒 Private & Secure Access
Your privacy is our priority. The Family Portal is built with robust security features to ensure that your information is protected.
Who Can Use the Portal?
- Families and guardians of clients supported by Flock Family Supports
- Clients themselves, depending on preference and support needs
- Authorized support team members
How to Get Started
Getting started is simple. If you're a new family or client, we'll walk you through setting up your portal access as part of your onboarding. If you're already receiving support services from Flock, you can Contact us to request access.